1. Shipping Coverage
Prisdel ships to more than 26,000 PIN codes across all 28 states and 8 union territories in India. We partner exclusively with tier-1 express logistics providers including Delhivery Express, Blue Dart, DTDC, and India Post Speed Post.
2. Dispatch & Delivery Timelines
All confirmed orders are quality checked, safely packed in eco-friendly protective packaging, and handed over to couriers within 24 business hours from our central hubs in Coimbatore and Chennai, Tamil Nadu.
- Metro Cities (Chennai, Bengaluru, Hyderabad, Mumbai, Delhi-NCR, Kolkata, Pune): 2 to 3 Business Days.
- Tier-2 & Tier-3 Cities: 3 to 5 Business Days.
- Remote / North-East Regions & J&K: 5 to 7 Business Days.
3. Shipping Charges
• Orders above ₹499: 100% FREE Express Shipping anywhere in India.
• Orders below ₹499: Flat nominal shipping fee of ₹50 applied at checkout.
4. Order Tracking & SMS Alerts
Once your order has been dispatched from our fulfillment hub, you will receive an automated WhatsApp and SMS notification with your live AWB Tracking Number. You can also track your shipment live at any time on our Prisdel Order Tracking Page.
5. Damaged in Transit Protection
We pack our stainless steel products with custom corner guards. However, if your package arrives with visible courier damage, please share a photo with our support team within 48 hours at support@prisdel.com or WhatsApp (+91 9884881101), and we will dispatch a free replacement immediately.