Last Updated: October 2026. This Privacy Policy outlines our practices regarding data collection on prisdel.com, operated by ApexAura (Brand: PRISDEL), Tamil Nadu, India.
1. Information We Collect
When you purchase from Prisdel or register for our 2-Year Extended Warranty, we collect:
- Customer Name and Contact Details (Mobile Number, Email Address).
- Shipping & Billing Address (Street Address, City, State, PIN code).
- Order History, products purchased, and transaction identifiers.
2. Zero Payment Card Storage
We do not store or process your credit/debit card numbers or bank passwords on our servers. All payment transactions are handled through certified, PCI-DSS Level 1 compliant payment gateways (such as Razorpay). Communications are protected by 256-bit SSL encryption.
3. How We Use Your Data
Your information is used strictly to fulfill your order, dispatch shipments via courier partners (Delhivery / Blue Dart), send order tracking alerts via SMS or WhatsApp, process returns, and honor our 2-Year Extended Brand Warranty.
4. DPDP Act Compliance & Your Rights
In accordance with India's Digital Personal Data Protection (DPDP) Act, you have the right to request access to the personal data we hold, request corrections, or request deletion of your account history by emailing support@prisdel.com.